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Travelers Frequently Asked Questions
What does this trip registry provide?
The trip registry provides a service which allows you to register your entire trip online. You also receive a free website, announcement cards, a guest message board, and gift announcement cards! Through the registry, your guests can give you portions of your trip as a gift! There are no set up fees to use this trip registry.
Why should I use this trip registry?
Using the trip registry allows you to receive money as gifts from friends and family to apply directly to your trip. Using a registry is much more personal than asking your guests outright for cash! You can register, get the word out early and have gift money come in to help with the initial costs of the trip.
Is the trip registry or "My Trip" website hard to set up?
Your trip registry is easy to set up and only takes about 15 minutes! We give you a list of trips to destinations all around the world. You can add anything that we don't have to your registry with our "create your own wizard." No cookie cutter registry lists or cartoons here! Each one is completely personalized by you and includes stunning photos for each item.
What does a trip registry look like?

We pride ourselves on having beautiful pictures and detailed descriptions for every item on the trip registry. Your guests deserve to see what they are buying you and this makes the experience for them even more personal! You can view samples by clicking on the destinations under "Sample Registry."
How will I know how much to ask for?
When you set up your trip registry, we give you a suggested gift amount for each tour. However, you are free to ask for whatever amount you would like. We recommend using varied denominations to accommodate all guests and checking with your travel professional or supplier for exact pricing. All prices vary by location, availability, and are subject to change without notice. Friends and family may contribute any amount they choose. For example, if a trip is going to cost $2000.00, you may ask for "20 gifts of $100.00" or "10 gifts of $200.00," etc.
May I sign up for the trip registry without booking a trip?
No; a trip registry can only be created by first entering in a valid booking number from the tour operator or ask your travel to provide once you have made booking and paid your deposit. This number is needed to properly apply registry monies directly to the booking.
What if some of my guests aren't that computer friendly?
No problem! Our customer service representatives are always happy to help and will take orders for your trip registry over the phone, it is part of the outstanding customer service that we offer and part of what makes us the premiere trip registry. Our phone number is found on every page of the registry site. Your guests can also use our 'Let us call you' service and customer service representatives will be happy to contact them.
How much does it cost to use the trip registry and "My Trip" website?
We never charge a set up fee, and during the sign up process we are the only registry that allows you to choose whether you'd like the 7% service charge to be added or deducted from each gift amount. If a credit card is used to make a purchase, then a standard 3% credit card fee will be charged. (This fee goes directly to Electronic Merchant Systems not us and is for secure credit card processing for your guests.) The service charge covers your account management, your trip web page, order processing, gift announcements, etc. This service eliminates other typical registry costs, such as shipping and gift-wrap charges. Announcement and gift cards are free, and can be downloaded at any time. The registry saves your guests time and gas with the comfort and convenience of purchasing their gift from their home or office. They don't even have to buy another card! Guests from a distance can also give you a contribution towards your trip with ease using their credit card over the internet. Also, there is no hassle or embarrassment of returning or exchanging unwanted gifts for you!
How do we notify our guests about this trip registry and your "My Trip" website?
We provide downloadable announcements for you at no charge. To let your friends and family know about your trip registry and website click on the link that says "Let Everyone Know." We can send out an email announcing your trip registry to your selected email list. Make sure your family knows how special this is to you; suggest the trip registry when friends and family ask what to get you. Get everyone involved and remember that your guests really want to get you something you truly want and will remember forever. The trip website is a great way for everyone to keep up to date on all the details about your trip. You can see a sample by clicking on the examples on the left under, "Trip Websites."
If I live in the US or I am traveling with a US tour operator where does my gift money go?
As the tour operator payment terms require full payment at 45 days prior to departure for tour only bookings. We send the gift money directly to your travel supplier 50 days prior to the departure of your trip for payment towards your vacation. After that 50 day deadline, and as more gifts come in for you, we will then release the funds to you directly, anytime, as many times as you would like. You may either be sent a check via regular mail, or transfer through PayPal, or a bank (ACH) transfer. Please note ACH can take 24 - 48 hours to show in your account after we process your transfer. Also, PayPal may charge a fee please see PayPal for details according to your account type.
If I live in Canada or I am traveling with a Canadian tour operator where does my gift money go?
You are able to request your gift money anytime, as many times as you'd like. Your gift monies are transferred into your PayPal account. Please contact PayPal for details on setting up an account for transfer of funds. Note that there may be fluctuations in exchange rates between the time the gift is made and when your receive your monies, also currency conversion fees may be applied.
What if I don't want to use the whole website but I want to put up my photo and a special message on the top of my trip registry?
To post a message and photo on the top of your trip registry, log in and go to "Trip Website." You donŐt have to fill in the whole thing, just load your photos and use the "special message" section only.
How am I notified of a purchase from my trip registry?
You receive an email notice to view your "Gift Announcement" that is filled out by the gift giver. Your guests can also choose to print out this customized gift announcement with a personal message and a photo. You can log on to your account at anytime and go to "View Gifts" to view your gift details, gift-givers, and the gift announcements. Guest can also post their gift announcement on your registry under the "Well Wishes" section if they choose.
When will my trip registry be active? When will my trip registry close?
Guests can view and give you a gift starting the first day you set up your trip registry. Your registry will remain active 90 days after your trip.
Can I use this registry if I am not from the US?
Yes absolutely! All amounts will remain listed in US$. We ask that you use a PayPal account so that we can send your money in a timely manner. PayPal does have currency conversion, please see www.PayPal.com for all details and service fee rates. Note that there may be fluctuations in exchange rates between the time the gift is made and when your receive your monies, also currency conversion fees may be applied.
Can I set this up for a traveler as a surprise?
As long as you have the traveler's booking number, you can set this up for someone else as a surprise. However; it is very important to notify our office of all the details. Please email specific details of your situation along with your contact information to support@eregistrygifts.com.
What happens if we decide to change the location of our trip?
See tour operator policies regarding trip changes &/or cancellations.
Can I change/add items to my registry list after I've posted it?
Yes, anytime. You just log in to your account manager and go to "Edit Registry" to add more items.
What happens if my trip is cancelled or postponed?
See supplier policies regarding trip changes &/or cancellations. We strongly suggest purchasing the maximum trip cancellation insurance provided by the tour operator, which must be included at the time of booking. If gift monies have been transferred to the trip supplier, supplier will issue a refund according to their normal policy. If gift monies have not been transferred to the trip supplier, the registry will refund the givers credit card.
Do you sell my or my guests' information?
Absolutely not! All information is kept confidential. We do not store any credit card information. In fact, our own staff can't see it. Please see our Privacy Policy for more details.
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